We take great pride in making sure our customers love our products. If you are unsatisfied and would like to return an item, we’re happy to help. Returns are taken on a case by case basis so please email us directly at firstname.lastname@example.org and we’ll talk through the options.
Stumptown Soaps is NOT responsible for items damaged or lost during shipping. If an item arrives damaged, please file a claim with the carrier. We will try and assist you through the process in any way we can.